Demo Mode is a setting that is available on Android, iPhone, and iPad that allows you to select particular images, videos, and audio files that you want to be shown in the app when you’re editing your project! Specifically, only media stored in folders or albums with “Demo” in their name will appear in the Media Browser when Demo Mode is enabled. This feature is particularly useful for people who want to make tutorial videos, allowing them to choose which media files are shown while editing a particular project.
However, you may have accidentally turned this feature on while playing around in the App Settings! If you don’t see any media files in the Media Browser, it is possible you have Demo Mode enabled. Please make sure that Demo Mode is turned off in the App Settings of Alight Motion!
For more information, please see our article: Media files do not appear in Alight Motion.
If you need further assistance, or if you have any questions, please feel free to contact us at email@example.com! Please also make sure to reply to any auto responses you may receive, and carefully follow instructions from our support team, so that we can address your concerns! Our normal response time is 1 to 3 business days, due to the volume of tickets we receive, but may be longer during the holiday season (our support team follows Korean and Indonesian public holidays).