Do you wish to change your monthly subscription to an annual subscription to take advantage of the greater discount? Or do you want to change your annual subscription to start renewing on a monthly basis? In either case, you will need to cancel your current subscription so that it does not automatically renew at the end of your subscription period. Until the end of this period, you can continue using your existing subscription.
Once the subscription period has expired, your app will revert to the free version. At this point, you can then purchase a new monthly subscription or annual subscription, depending on your preference.
If you need a more detailed explanation, please check one of the articles below based on where you purchased your current subscription!
- Apple App Store: https://support.apple.com/en-us/HT204939
- Google Play Store: https://support.google.com/googleplay/answer/7018481
If you need further assistance, or if you have any questions, please feel free to contact us at firstname.lastname@example.org! Please also make sure to reply to any auto responses you may receive, and carefully follow instructions from our support team, so that we can address your concerns! Our normal response time is 1 to 3 business days, due to the volume of tickets we receive, but may be longer during the holiday season (our support team follows Korean and Indonesian public holidays).