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How to find out why Alight Motion is not available

If Alight Motion doesn't show up when you search for it in Google Play or the App Store, it could be for either of two reasons:

• It's not supported on your device
• It's not available in your country

To find out which it is on Android, go to the Alight Motion page on the Google Play website directly from your phone without searching, using this link: Alight Motion on Google Play. You should see a message that tells you the reason why it's not available.

For iPhone/iPad/iPod Touch, you can use this link: Alight Motion on the App Store

Why isn't it available on my device? When will it be available?

For more information on if and when Alight Motion will be available for your device, see this article.

Why isn't it available in my country?

This isn't up to us, we promise.

Even though Alight Motion is free, it includes the option to purchase premium features inside the app, which means we count as a "paid app" in terms of whether Google Play is legally able to offer Alight Motion in your country.

For the latest up-to-date list of which countries Google Play paid apps are available on, see this page.